Terms of service

Terms of Service

Last Updated: June 15, 2026

Welcome to Xivir. By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

This website is operated by Xivir. Throughout the site, the terms "we," "us," and "our" refer to Xivir. By visiting our website and/or purchasing products from us, you agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.

  • You are legally capable of entering into binding agreements.

  • The information you provide is accurate and complete.

3. Products and Services

Xivir specializes in lingerie, babydolls, nightwear, and related fashion products.

We make every effort to display product colors, images, and descriptions accurately. However, actual colors may vary depending on your device settings and screen resolution.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to change prices at any time without notice.

Payment must be completed before an order is processed and shipped.

5. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale purposes.

You will receive an order confirmation after successfully placing your order.

6. Shipping and Delivery

Delivery times provided on our website are estimates only and may vary due to factors beyond our control.

Xivir shall not be liable for delays caused by courier partners, weather conditions, government restrictions, or other unforeseen circumstances.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, and designs, is the property of Xivir and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Prohibited Uses

You may not use our website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To transmit malicious software or harmful code.

  • To interfere with the security or operation of the website.

  • To infringe upon intellectual property rights.

10. Limitation of Liability

To the fullest extent permitted by law, Xivir shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Xivir

Email: xivir.fashion@gmail.com

Address: C-96/2, Third Floor, Gali No. 2, Sudama Puri, Gamri, Delhi – 110053, India